Frequently Asked Questions

A couple walking through a park together.

What is provided to the resident once they arrive at the facility?

Everything from toiletries, DME, medications, etc is provided to your loved one except for clothing.

Is transportation available to take my loved one to doctor appointments and/or dialysis?

Yes, we do have a transporter for all your loved ones’ doctor/dialysis appointments. We just ask you to let our receptionist know of any doctor/dialysis appointments so the appointments can be scheduled accordingly with our transporter’s schedule.

Are there any activities?

Yes, there are many different daily activities available 7 days a week.

Are you open 24 hours a day, 7 days a week?

We are allowing visitors with certain restrictions and policies subject to COVID-19.

Are there private rooms?

Yes, we do have private rooms. Our skilled patients are in private rooms.

Can I have a tour of your facility?

We are offering tours of our facility by appointment or walk-in with certain restrictions and protocols subject to COVID-19.

Does your facility offer therapy? What therapies are offered?

Yes, we do. Regent offers physical, occupational, and speech therapy. Your loved one will be assessed upon admission by our therapists to develop a custom care plan fit for their specific needs.

Can my loved one receive mail?

Mail is delivered to residents personally on a daily basis except for weekends and holidays.

Regent Care Center of Woodway
Attn: ___________________ Room No. __________
7801 Woodway Dr
Woodway, TX 76712

Consider using our Send a Greeting feature on the website. Just type the recipient’s name and type your message. When it arrives in our email box we will print it and hand-deliver it to your loved one. You may also choose from a variety of postcards to personalize and mail to our facility for a small fee.

What is an Ombudsman?

A long-term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints. Help provided by an ombudsman is confidential and free of charge. To speak with an ombudsman, a person may call the toll-free number 1-800-252-2412.